Tax Forms and Preparation Update

Tax forms are available at all NOPL locations. Curbside services will remain available if you prefer contactless pickup. We are unable to offer AARP tax preparation services due to a shortage of volunteers. If you need online access to file your taxes, you can make an appointment to use a computer at the library or you can borrow one of our new Tech Packs. Each Tech Pack includes a WiFi hotspot with unlimited data, a laptop, and set-up instructions.


The 2021 Tax Filing Deadline is Wednesday, April 15.

Federal Taxes

Online: Download & print forms, instructions and publications

By Mail: Order forms to be mailed to your home

By Phone: Call the IRS toll-free at 1-800-829-3676 to order tax products to be delivered to your home by mail. This service is available 7:00 a.m. to 7:00 p.m., Monday through Friday, excluding Federal Holidays.

Best times to call: 8:00 a.m. and 3-4:30 p.m.

  • Tax information & notices (individuals): 1-800-829-1040
  • Tax information & notices (business):  1-800-829-4933
  • Taxpayer Advocate Helpline: 1-877-777-4778
    Service of the IRS for unresolved tax problems or hardships
  • TDD Equipment: 1-800-829-4059

If you live in NEW YORK

and you are filing a Form… and you ARE NOT ENCLOSING A PAYMENT, then use this address… and you ARE ENCLOSING A PAYMENT, then use this address…


Department of the Treasury
Internal Revenue Service
Kansas City, MO  64999-0002
Internal Revenue Service
P.O. Box 37008
Hartford, CT 06176-7008

Are you filing other forms? Find the correct address to send them to here.

New York State Taxes

Online: Download & print forms and instructions

By Phone: Call the New York State Department of Taxation and Finance at (518) 457-5431 to order tax products to be delivered to your home by mail. This service is available 7:00 a.m. to 7:00 p.m., Monday through Friday, excluding Federal Holidays.

 if you ARE NOT ENCLOSING A PAYMENT, use this address … if you ARE ENCLOSING A PAYMENT, use this address …
State Processing Center
P.O. Box 61000
Albany, NY 12261-0001
State Processing Center
P.O. Box 15555
Albany, NY 12212-5555

Tax Services

Library Tax Assistance Sites
Preparation assistance is not currently available at NOPL locations, but may appointments may be available at these libraries.

Volunteer Income Tax Assistance (VITA)
Qualifications: $54,000/year or less income, elderly or disabled or have limited English

Tax Counseling for the Elderly (TCE)
Qualifications: 60 years of age or older

Find a VITA or TCE site near you with the tax help locator1-800-906-9887

IRS Taxpayer Assistance Center (TAC)
One Park Place, 300 South State St., Syracuse, NY 13202

  • See IRS Services Provided for what kind of help is available
  • By appointment only; call 844-545-5640 to schedule an appointment
  • Office hours M-F 8:30-4:30

Self prepare & e-file FREE
If your income is $69,000 or less, you can use the Free File software for free tax preparation and free e-filing of your New York State and Federal income taxes.

Tax Forms at the Library

Forms: Select forms will be available at our branches. Please call your NOPL library to check availability of tax forms.

Printing: We can print up to 5 pages of tax forms for you at no charge; additional pages may be printed at the cost of 10¢ per page.