The 2020 Tax Filing Deadline was Wednesday, April 15, but has been extended to Wednesday, July 15 due to COVID-19.
Federal Taxes
Online: Download & print forms, instructions and publications
By Mail: Order forms to be mailed to your home
By Phone: Call the IRS toll-free at 1-800-829-3676 to order tax products to be delivered to your home by mail. This service is available 7:00 a.m. to 7:00 p.m., Monday through Friday, excluding Federal Holidays.
Best times to call: 8:00 a.m. and 3-4:30 p.m.
- Tax information & notices (individuals): 1-800-829-1040
- Tax information & notices (business): 1-800-829-4933
- Taxpayer Advocate Helpline: 1-877-777-4778
Service of the IRS for unresolved tax problems or hardships - TDD Equipment: 1-800-829-4059
If you live in NEW YORK
| and you are filing a Form… | and you ARE NOT ENCLOSING A PAYMENT, then use this address… | and you ARE ENCLOSING A PAYMENT, then use this address… |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0002 | Internal Revenue Service P.O. Box 37008 Hartford, CT 06176-7008 |
Are you filing other forms? Find the correct address to send them to here.
New York State Taxes
Online: Download & print forms and instructions
By Phone: Call the New York State Department of Taxation and Finance at (518) 457-5431 to order tax products to be delivered to your home by mail. This service is available 7:00 a.m. to 7:00 p.m., Monday through Friday, excluding Federal Holidays.
| if you ARE NOT ENCLOSING A PAYMENT, use this address … | if you ARE ENCLOSING A PAYMENT, use this address … |
|---|---|
| State Processing Center P.O. Box 61000 Albany, NY 12261-0001 | State Processing Center P.O. Box 15555 Albany, NY 12212-5555 |
Tax Services
Library Tax Assistance Sites
Preparation assistance is not currently available at NOPL locations, but may appointments may be available at these libraries.
Volunteer Income Tax Assistance (VITA)
Qualifications: $54,000/year or less income, elderly or disabled or have limited English
Tax Counseling for the Elderly (TCE)
Qualifications: 60 years of age or older
Find a VITA or TCE site near you with the tax help locator: 1-800-906-9887
IRS Taxpayer Assistance Center (TAC)
One Park Place, 300 South State St., Syracuse, NY 13202
- See IRS Services Provided for what kind of help is available
- By appointment only; call 844-545-5640 to schedule an appointment
- Office hours M-F 8:30-4:30
Self prepare & e-file FREE
If your income is $69,000 or less, you can use the Free File software for free tax preparation and free e-filing of your New York State and Federal income taxes.
Tax Forms at the Library
Forms: Select forms will be available at our branches. Please call your NOPL library to check availability of tax forms.
Printing: We can print up to 5 pages of tax forms for you at no charge; additional pages may be printed at the cost of 10¢ per page.