The 2026 Tax Filing Deadline (for 2025 income tax returns) is Wednesday, April 15.

Federal Taxes

Online: Download & print forms, instructions and publications

By Mail: Order forms to be mailed to your home

By Phone: Call the IRS toll-free at 1-800-829-3676 to order tax products to be delivered to your home by mail.

Best times to call: 8:00 a.m. and 3-4:30 p.m.

  • Tax information & notices (individuals): 1-800-829-1040
  • Tax information & notices (business):  1-800-829-4933
  • Taxpayer Advocate Helpline: 1-877-777-4778
    (A service of the IRS for unresolved tax problems or hardships)
  • Taxpayer Advocate website: Contact us – Taxpayer Advocate Service
  • TTY/TDD Equipment: 1-800-829-4059

If you live in NEW YORK STATE:

and you are filing a Form… and you ARE NOT ENCLOSING A PAYMENT, then use this address… and you ARE ENCLOSING A PAYMENT, then use this address…

1040

 Department of the Treasury
Internal Revenue Service
Kansas City, MO  64999-0002		 Internal Revenue Service
P.O. Box 931000
Louisville, KY 40293-1000

PLEASE CONFIRM YOU ARE MAILING YOUR RETURN TO THE CORRECT ADDRESS BY VISITING THE IRS WEBSITE HERE:  Where to file paper tax returns. You can also find mailing addresses for other types of income tax forms at this link.

New York State Taxes

Online: Download & print forms and instructions

By Phone: Call the New York State Department of Taxation and Finance at (518) 457-5431 8:30 am – 4:30 pm to order tax products to be delivered to your home by mail (compatible with TTY equipment through NY Relay (Dial 711) and with Internet and mobile relay services).

If you ARE NOT ENCLOSING A PAYMENT, use this address for personal income tax returns: If you ARE ENCLOSING A PAYMENT, use this address for personal income tax returns:
State Processing Center
P.O. Box 61000
Albany, NY 12261-0001		 State Processing Center
P.O. Box 15555
Albany, NY 12212-5555

Check for more information on where to file NYS personal income tax returns: Mailing address (personal income tax returns)

Tax Services

Library Tax Assistance Sites
Preparation assistance is not available at NOPL locations, but appointments may be available at these other OCPL libraries.

Volunteer Income Tax Assistance (VITA)

  • People who generally make $69,000 or less
  • Persons with disabilities; and
  • Limited English-speaking taxpayers

Tax Counseling for the Elderly (TCE)
Free tax help, particularly for those who are 60 years of age and older, specializing in questions about pensions and retirement-related issues unique to seniors

Find more information, including the VITA/TCE Locator Tool and AARP Tax-Aide Site Locator Tool on the IRS.gov website or call 1-800-906-9887.

IRS Taxpayer Assistance Center (TAC)
One Park Place, 300 South State St., Syracuse, NY 13202

  • See IRS Services Provided for what kind of help is available
  • By appointment only; call 844-545-5640 to schedule an appointment
  • Office hours M-F 8:30am-4:30pm (closed for lunch 1-2pm)

Self prepare & e-file FREE
You may qualify to use Free File guided tax software to prepare and file your New York State and Federal income taxes online (no cost for this service). Please note, we suggest you review your options carefully. Some of the Free File Trusted Partners offer state filing and some do not or do so only in some states. Find out more here:

IRS Free File information
NYS Free File information

Please note: The NYS Department of Taxation and Finance website states:

Review eligibility criteria for each software provider before selecting a product.

Please read the qualifying criteria for each Free File software provider carefully. Free software may be limited to basic returns and may not be available for self-employment income, capital gains or losses, or rental income. If you are not eligible for a free filing option for the software provider you choose, the software provider may charge you a fee.

Tax Forms at the Library

Forms: Some physical tax forms and instruction books are or will be available at NOPL branches.
Printing: You can also download and print any tax forms available online from a computer at the library. NOPL can print up to 5 pages of tax forms for you at no charge; additional pages may be printed at the cost of 10¢ per page.

Please call your NOPL library to confirm availability of the physical forms you need prior to your arrival.