The 2019 Tax Filing Deadline is Monday, April 15

Tax Services

IRS Tax Help
Qualifications: $54,000/year or less income, elderly or disabled or have limited English OR 60 years of age or older. Find a site near you with the tax help locator or call 1-800-906-9887.

AARP Tax Aide
Individualized tax preparation for low-to moderate-income taxpayers – especially those 50 and older.

PEACE, Inc.
Helps people with low to moderate income receive the largest refund possible. You must meet certain qualifications to be eligible for the service and an appointment is strongly encouraged.

Self prepare & e-file FREE
If your income is $66,000 or less, you can use the Free File software for free tax preparation and free e-filing of your New York State and Federal income taxes.

IRS Taxpayer Assistance Center (TAC)
One Park Place, 300 South State St., Syracuse, NY 13202 

  • See IRS Services Provided for what kind of help is available
  • By appointment only; call 844-545-5640 to schedule an appointment
  • Office hours M-F 8:30-4:30

Federal Income Tax Information


Online: Download & print forms, instructions and publications

By Mail: Order forms to be mailed to your home

By Phone: Call the IRS toll-free at 1-800-829-3676 to order tax products to be delivered to your home by mail. This service is available 7:00 a.m. to 7:00 p.m., Monday through Friday, excluding Federal Holidays.

Best times to call: 8:00 a.m. and 3-4:30 p.m.

  • Tax information & notices (individuals): 1-800-829-1040
  • Tax information & notices (business):  1-800-829-4933
  • Taxpayer Advocate Helpline: 1-877-777-4778
    Service of the IRS for unresolved tax problems or hardships
  • TDD Equipment: 1-800-829-4059

If you live in NEW YORK…

and you are filing a Form … and you ARE NOT ENCLOSING A PAYMENT, then use this address … and you ARE ENCLOSING A PAYMENT, then use this address …
 1040 Department of the Treasury
Internal Revenue Service
Kansas City, MO  64999-0002
Internal Revenue Service
P.O. Box 37008
Hartford, CT 06176-7008
 1040A  Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0015
Internal Revenue Service
P.O. Box 37008
Hartford, CT 06176-7008
 1040EZ  Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0014
Internal Revenue Service
P.O. Box 37008
Hartford, CT 06176-7008

Are you filing other forms? Find the correct address to send them to here.

New York State Income Tax Information


Online: Download & print forms and instructions

By Phone: Call the New York State Department of Taxation and Finance at (518) 457-5431 to order tax products to be delivered to your home by mail. This service is available 7:00 a.m. to 7:00 p.m., Monday through Friday, excluding Federal Holidays.

If you ARE NOT ENCLOSING A PAYMENT, then use this address … If you ARE ENCLOSING A PAYMENT, then use this address …
State Processing Center
P.O. Box 61000
Albany, NY 12261-0001
State Processing Center
P.O. Box 15555
Albany, NY 12212-5555

Tax Forms at the Library


Forms: Select forms will be available at our branches. Please call your NOPL library to check availability of tax forms.

Printing: We can print up to 5 pages of tax forms for you at no charge; additional pages may be printed at the cost of .10¢ per page.